9º World Congress on Health Information and Libraries

Salvador, Bahia - Brazil, September, 20 to 23 - 2005


4th Regional Coordination Meeting of the VHL

September, 19 to 20 - 2005

Library of the Carabobo University, Health Sciences Faculty, Aragua Campus (Venezuela): users study

This research is intended to identify characteristics and needs of users from library belonging to the Carabobo University, Health Science Faculty, Aragua Campus. Following aspects were taken into consideration: a) Frequency of visits; b) Motives for visits; c) Other informative resources employed by users. d) Requested services. Information was taken from a structured questionnaire which was applied to a sample of 156 users of the “António Pérez Romero” library and two libraries associates with this (Teacher assistant library- Central Hospital of Maracay, and Medical Library Dr. Luis A. Moret - Central Hospital José Maria Benitez, La Victoria – Aragua State).  This users were conveniently selected: 92 Medicine students, 60 Bioanalisys students, and 8 nursery students; with ages ranging from 16 to 39 years old; sexual gender 116 female and 39 males. Results reflect that 58% of surveyed students use library service on a daily basis; visits motives are related with borrowing request for bibliographic mat erial (books) 60,6%; 38,6% prefer to access INTERNET services to satisfy their information needs and 22.6% go to other libraries; among most requested services are photocopies (90%) and INTERNET (80%). Based on this results is recommended: a) work on divulgation process oriented to show the library as a tool for create and consolidate knowledge, it lets improve the use of the library, that today is used as an auxiliary of programs study requirements; b) re-defined the library services with implement of new technologies, this adaptations will offer to users a better and faster access to information without hours and space restrictions; c) create a program for give to users a basic formation for work with different information sources, like electronic (data base, CD Rom, DVD) and physic (dictionary, magazine, journal); d) Research about users requirements for adjusts the library services, with the aim to provide a good service.